The Service

Upon your purchase, FlowerCircle will deliver your roses free of charge to yourself or your recipient. Service fulfillment will be carried out by a first class door to door courier service. To qualify for a purchase, the customer must agree to the following terms and conditions:

Terms and Conditions of Delivery

1. The purchaser must agree that the flower delivery details and address that he/she provided as point of delivery and billing is truthful and correct.
2. Credit card fraud will be reported to the proper authorities and dealt with accordingly.
3. FlowerCircle has the option to contact the customer to correct any mistakes in the shipping details inputted by the client but is under no lawful obligation to do so.
4. In the case that the address specified by the client is incorrect, FlowerCircle has the right to charge the customer the full amount of the purchase.
5. If a flower delivery is late, FlowerCircle will have the option to give promotional discounts or credit rebates but is under no lawful obligation to do so.
6. If the product is not delivered, FlowerCircle.com will replace the ordered product with one of the same value.
7. FlowerCircle offers next day flower delivery using the world-class delivery service of DHL. Upon ordering and placing a desired delivery date, the sender will receive an e-mail confirmation that the order has been processed. If for any reason, we cannot meet the desired delivery date, we will inform the client through this e-mail.
8. FlowerCircle reserves the right to alter or modify order specifications to conform its corporate policies.